Helpdesk
Helpdesk
Helpdesk
Advice and answers from our support team.
Advice and answers from our support team.
Advice and answers from our support team.
Search our knowledge base…
Search our knowledge base…
Search our knowledge base…
Getting Started
Knowledge Base
Popular Topics
Frequent questions
These questions are asked by many of our users
Frequent questions
These questions are asked by many of our users
Frequent questions
These questions are asked by many of our users
How does the demo work?
When you book a demo, our team walks you through the platform showing how CreativeQA automates creative validation, collaboration, and campaign QA. After the demo, we’ll set up a tailored plan if you’d like to start using the platform.
Can I invite my team or partners during the demo?
Absolutely. We encourage agencies, publishers, and advertisers to join the same session so everyone can see how collaboration and approvals work in real time.
Can I automate spec validation for custom ad formats?
Absolutely. You can define your own custom specs for formats like skins, interstitials, or native ads. CreativeQA automatically checks creative dimensions, tracking pixels, clickTags, and code compliance against your custom rules.
Does CreativeQA support video and VAST tags?
Yes. CreativeQA supports VAST, VMAP, and VPAID tags. The system validates wrappers, tracking events, and companion creatives to ensure smooth ad delivery across CTV, OTT, and web environments.
How does CreativeQA detect errors or broken tags?
Our platform runs automated QA checks for missing macros, invalid trackers, policy violations, and rendering errors. You’ll receive instant alerts and validation reports so issues can be fixed before campaigns go live.
Can CreativeQA handle large creative volumes?
Yes. The platform is optimized for high-volume AdOps workflows, allowing you to process and validate hundreds of creatives at once. Perfect for enterprise publishers or global campaigns.
Is there API access for integrations?
Yes. The CreativeQA API allows you to automate upload, validation, and reporting flows directly from your internal systems or CMS. Enterprise plans include full read/write API access.
Does CreativeQA support creative review comments and chat?
Yes. Every creative has an integrated comment and chat thread for feedback, approvals, and change tracking. This helps eliminate endless email loops and keeps all communication in one place.
How does the demo work?
When you book a demo, our team walks you through the platform showing how CreativeQA automates creative validation, collaboration, and campaign QA. After the demo, we’ll set up a tailored plan if you’d like to start using the platform.
Can I invite my team or partners during the demo?
Absolutely. We encourage agencies, publishers, and advertisers to join the same session so everyone can see how collaboration and approvals work in real time.
Can I automate spec validation for custom ad formats?
Absolutely. You can define your own custom specs for formats like skins, interstitials, or native ads. CreativeQA automatically checks creative dimensions, tracking pixels, clickTags, and code compliance against your custom rules.
Does CreativeQA support video and VAST tags?
Yes. CreativeQA supports VAST, VMAP, and VPAID tags. The system validates wrappers, tracking events, and companion creatives to ensure smooth ad delivery across CTV, OTT, and web environments.
How does CreativeQA detect errors or broken tags?
Our platform runs automated QA checks for missing macros, invalid trackers, policy violations, and rendering errors. You’ll receive instant alerts and validation reports so issues can be fixed before campaigns go live.
Can CreativeQA handle large creative volumes?
Yes. The platform is optimized for high-volume AdOps workflows, allowing you to process and validate hundreds of creatives at once. Perfect for enterprise publishers or global campaigns.
Is there API access for integrations?
Yes. The CreativeQA API allows you to automate upload, validation, and reporting flows directly from your internal systems or CMS. Enterprise plans include full read/write API access.
Does CreativeQA support creative review comments and chat?
Yes. Every creative has an integrated comment and chat thread for feedback, approvals, and change tracking. This helps eliminate endless email loops and keeps all communication in one place.
How does the demo work?
When you book a demo, our team walks you through the platform showing how CreativeQA automates creative validation, collaboration, and campaign QA. After the demo, we’ll set up a tailored plan if you’d like to start using the platform.
Can I invite my team or partners during the demo?
Absolutely. We encourage agencies, publishers, and advertisers to join the same session so everyone can see how collaboration and approvals work in real time.
Can I automate spec validation for custom ad formats?
Absolutely. You can define your own custom specs for formats like skins, interstitials, or native ads. CreativeQA automatically checks creative dimensions, tracking pixels, clickTags, and code compliance against your custom rules.
Does CreativeQA support video and VAST tags?
Yes. CreativeQA supports VAST, VMAP, and VPAID tags. The system validates wrappers, tracking events, and companion creatives to ensure smooth ad delivery across CTV, OTT, and web environments.
How does CreativeQA detect errors or broken tags?
Our platform runs automated QA checks for missing macros, invalid trackers, policy violations, and rendering errors. You’ll receive instant alerts and validation reports so issues can be fixed before campaigns go live.
Can CreativeQA handle large creative volumes?
Yes. The platform is optimized for high-volume AdOps workflows, allowing you to process and validate hundreds of creatives at once. Perfect for enterprise publishers or global campaigns.
Is there API access for integrations?
Yes. The CreativeQA API allows you to automate upload, validation, and reporting flows directly from your internal systems or CMS. Enterprise plans include full read/write API access.
Does CreativeQA support creative review comments and chat?
Yes. Every creative has an integrated comment and chat thread for feedback, approvals, and change tracking. This helps eliminate endless email loops and keeps all communication in one place.
Can't find an answer?
Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.
Can't find an answer?
Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.
Can't find an answer?
Trusted by creators and innovators alike, our tools power growth, streamline workflows, and drive real impact across every industry.